How Employees Push Companies to be More Socially Responsible?

Corporate Social Responsibility (or CSR) is an idea which has gotten a predominant space in business organizations. Each organization has an arrangement concerning CSR and produces a report yearly specifying its action. What’s more, obviously they profess to have the option to perceive corporate action which is socially capable and action which isn’t socially dependable.

There are two intriguing points about this: first, the definition of what is socially responsible varies from organisation to organization; and secondly, the concept of CSR cannot be confined to a particular template. The term of Corporate Social Responsibility (CSR) can be understood as corporate initiative undertaken by organisations in order to determine and take responsibility for the impact of any company’s activities on the environment and impact on social welfare.

Corporate social responsibility may also be comprehended as “corporate citizenship” and may also involve incurring short-term costs that might not provide an immediate monetary gain to the company, but rather aids in promoting the formation of a socially and environmentally responsible organization.

The broadest meaning of corporate social duty is concerned with what is – or ought to be – the connection between worldwide enterprises, legislatures of nations and individual residents. All the more locally the definition is worried about the connection between an organization and the nearby society in which it lives or works. According to the EU Commission [(2002) 347 final: 5],

“…CSR is a concept whereby companies integrate social and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntary basis.”

Further, while formulating the Corporate Social Responsibility Rules under Section 135 of the Companies Act, 2013, the CSR Committee’s Chairman mentioned the following as the Guiding Principle of CSR:

“CSR is the process by which an organization thinks about and evolves its relationships with stakeholders for the common good, and demonstrates its commitment in this regard by adoption of appropriate business processes and strategies. Thus CSR is not charity or mere donations. CSR is a way of conducting business, by which corporate entities visibly contribute to the social good. Socially responsible companies do not limit themselves to using resources to engage in activities that increase only their profits. They use CSR to integrate economic, environmental and social objectives with the company’s operations and growth.”


1. Helps in expanding the potential customer base size:

Social commitment and supportability are highlights that intrigue to an entirely different class of customers for any organization. These highlights are critical in penetrating customer sets in various societies around the globe, and all the more perceiving clients in each topography.

2. Incentivizes customers to pay additional costs:

Manageability and social obligation are approaches to broaden the eliteness and included worth, along these lines bringing down hazard, improving benefit, and legitimizing an excellent cost. All partners consider this to be a favorable position, empowering new financial specialists and raising the valuation of your business.

3. Customer advocacy and loyalty are increased:

Nowadays, existing client support is a key attractor of new clients. What’s more, as indicated by late insights, the expense of carrying another client to a similar degree of gainfulness as old ones are up to multiple times more.

4. Presented as a competitive edge to customers:

Most Millennials and customers of any age nowadays unequivocally accept that all organizations must be socially capable, and make that a top measures for choosing an answer source. It’s a message that can be utilized both in a roundabout way and straightforwardly in your image situating and showcasing.

5. Gives administration adaptability and monetary support:

B-corps are given help from the sole mandate of augmenting investor benefits, to diminish financial specialist suits. With focused social activities, they may likewise meet all requirements for government awards, elective vitality refunds, and altruistic activities on the side of their endeavors.

6. Increases the rate of employees retention:

Organization achievement is driven by the nature of the colleagues they can draw in and hold. On the off chance that your business is perceived as giving a socially responsible mindful culture to workers, just as practically identical activities outside the business, the best and the most splendid will go along with you.

7. Boosts team motivation and overall productivity:

Supporting social activities and giving chance to representatives to help their own drives constructs faithfulness, pride, and inspiration among colleagues and unique associations inside the organization. This makes everybody in the organization progressively connected with, increasingly responsive, and increasingly beneficial.

8. Increases prospects of investors:

Investors search for groups with genuine energy, uprightness, and an alluring message. They consider being a social change as incredible situating as long as possible, with a practical incentives to clients and proprietors the same. They search for that balance between augmenting benefits and growing the market.

A likely counterbalance to every one of these focal points is that exercise in careful control that is required between social activities and the emphasis on getting more cash for endurance. It takes a solid and proficient business pioneer and business visionary to make the correct tradeoffs.

This Article Written by Archie Anant, Student of Rajiv Gandhi National University of Law, Patiala.

Also Read – Policies Relating To Corporate Social Responsibility (CSR)

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